In the heart of Mumbai’s chaos, the dabbawalas stand as a symbol of precision and dedication. Every day, they deliver over 200,000 home-cooked meals using a unique coding system, earning a Six Sigma rating and attracting a Harvard Business School case study. Their lifeline? Mumbai’s bustling local trains (a dedicated section), which serve as the fast-moving veins of this extraordinary supply chain. Without smartphones or apps, this century-old system thrives on trust, teamwork, and timing. This is not just a lunchbox delivery, but a legacy of human coordination in one of the world’s busiest cities.
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